Shipping Information

FREE 1-3 Day Delivery on Orders Over $99

Orders are shipped via FedEx and other premium carriers. Charges for the contiguous U.S. are as follows:

Our shipping & handling charges cover the expenses we incur to process, pack, and ship your order.

Due to significant increases in fuel and shipping carrier costs, a $1.25 fuel surcharge will be added to ALL orders. This fuel surcharge is in addition to the Standard Delivery charges and any Alaska and Hawaii surcharges.

Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.

FREE Shipping Policy

You will receive FREE Shipping on all orders over $99. For Alaska and Hawaii surcharges and extra fees will apply. Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.

Warm Weather Shipping

When transit routes or destination temperatures are over 74 degrees F, orders will be shipped in insulated packaging with cold packs to protect these products from the heat and/or will ship at expedited speeds due to our FAST Delivery program.

Additionally, depending on your location and travel time, we may only ship these orders on Monday, Tuesday, or Wednesday so your order will not be in transit or held at a shipping hub over the weekend. This ensures you receive the freshest product possible.

A $2.99 "warm weather shipping surcharge" will be added to ALL orders with heat-sensitive items that are shipping to destinations with temperatures above 74 degrees F. This surcharge is in addition to the Standard Delivery charges and any Alaska and Hawaii surcharges (see table above). Please understand that this surcharge is only a portion of the incremental cost of getting orders to you safely.

FAST Delivery to Contiguous U.S.

When you order by the cutoff time Monday through Friday (excluding major holidays), most orders will ship that same day. Note that the cutoff time is in the time zone of the order's destination.

Some circumstances may result in delayed shipping or delivery:

  • Credit card payment issue
  • Incorrect shipping addresses
  • Orders held because items are out of stock. On infrequent occasions, we may be out of stock in your region’s warehouse. In this case your order may take longer as we await product or ship from an alternate warehouse if available. We will contact you if this happens.
  • Fedex or other premium carrier circumstances (severe weather, etc.)
  • Heat sensitive items requiring special insulated packaging ship Monday through Wednesday. Orders received on Thursday by the indicated cutoff time will ship on the following Monday, unless the transit time is 1 day in which case your order will ship on Thursday and arrive Friday. If the transit time is 2 or more days, your order will ship on the following Monday.

What if you are not home? The delivery driver will use her discretion as to whether she will require a signature or if she will leave the package at the door, with a building manager, or with a neighbor. If the delivery driver does determine that she needs a signature, then she will make several attempts to secure one.

Shipping to Alaska and Hawaii

Shipping to Alaska & Hawaii is available via FedEx and other premium carriers, with the following charges:

Shipping to P.O. Boxes, APO/FPO and International Addresses

Shipping to P.O. Boxes is NOT available. Shipping to APO/FPO and International addresses are not currently available as a standard option. Please call or e-mail for the status and charges for your specific location. We also encourage you to visit iHerb.com which ships a majority of the Atkins assortment to over 140 countries.

Tracking Your Package

We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from My Account.