We're confident that you'll be delighted with your Atkins purchase. We've teamed up with WorldPantry.com®, a company dedicated to using the Internet to bring the best foods of the world to your table, and every product purchased from the Atkins website is backed by the WorldPantry.com® Satisfaction Guarantee:
If you are not absolutely satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price. It's that simple.
Please return items as soon as possible.
Write the reason for your return on the back of your packing slip.
Enclose the slip in the carton and wrap the package securely.
Send it to the return address on your shipping label.
The address will be either:
480 Terminal Street
Camp Hill, PA 17011
8620 Thornton Avenue
Newark, CA 94560
If you do not have your packing slip, please include the reason for return, along with your name, e-mail address, and phone number (so we may call you with questions) and send the package to the address above.
For your protection, please use UPS, Fedex or Insured Parcel Post for shipment.
A credit for the price of the item and applicable taxes will be applied to your credit card. Shipping and handling charges are not refundable unless a result of an error by Atkins or WorldPantry.com®.
Last updated: December 3, 2014
Protecting your privacy is very important to us. Atkins and our online partner WorldPantry.com® will only use the information you share with us to process your orders and to enhance your shopping experience. We do not rent, trade, or sell your personal information to others. And, we respect your preferences in how we use it. Atkins and WorldPantry.com® adhere to WorldPantry.com®'s Privacy Pledge:
We value your business and any concerns you have are important to us. If you have further questions about your privacy, please contact us.
Orders are shipped via FedEx and other premium carriers for the 48 contiguous states and via U.S. Postal Service Priority Mail for Alaska and Hawaii.
For Standard Delivery (1-3 Business Days)
Orders Up to $15.00
$15.01 - $30.00
$30.01 - $50.00
$50.01 - $75.00
$75.01 - $99.00
$99.01 and Over
For Alaska and Hawaii
Our shipping & handling charges cover the expenses we incur to process, pack, and ship your order.
Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.
You will receive FREE Shipping on all orders over $99. Alaska and Hawaii surcharges and fees still apply. Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.
When you order by the cutoff time Monday through Friday (excluding major holidays), most orders will ship that same day and you will receive it in 1 to 3 business days depending on your ZIP Code. Check out our ZIP Code delivery time tool to find your delivery time. Note that the cutoff time is in the time zone of the order's destination.
Some circumstances may result in delayed shipping or delivery:
What if you are not home? The delivery driver will use her discretion as to whether she will require a signature or if she will leave the package at the door, with a building manager, or with a neighbor. If the delivery driver does determine that she needs a signature, then she will make several attempts to secure one.
Standard Delivery to these addresses is available for an extra charge of $8.00. Orders will be shipped via U.S. Postal Service Priority Mail and therefore P.O. Boxes are acceptable.
NOTE: Heavy Orders (Orders Over 60 lbs.) shipped to Alaska and Hawaii may require an overweight surcharge IN ADDITION to the regular $8.00 surcharge. We will contact you prior to shipping if any additional surcharge is required.
Shipping to P.O. Boxes is NOT available. Shipping to APO/FPO and International addresses are not currently available as a standard option. Please call or e-mail for the status and charges for your specific location.
We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from Your Account.